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Privacy Policy

This Privacy Policy explains how Tourscave ("we", "us") collects, uses and protects the information you share when you use this website, enquire about a tour, or book an activity.

Information We Collect

  • Contact details you submit through enquiry, booking, and contact forms — name, email, phone number.
  • Booking details — activity or tour selected, travel dates, number of travellers.
  • Payment information processed directly by our payment partner, Razorpay — we do not store your card, UPI, or bank details on our servers.
  • Basic technical data such as browser type and pages visited, for improving the site.

How We Use Your Information

  • To respond to enquiries and confirm bookings.
  • To process payments securely through Razorpay.
  • To send booking confirmations and trip-related updates.
  • To improve our website and offerings.

Payment Data

All online payments are processed by Razorpay, a PCI-DSS compliant payment gateway. Tourscave does not store your full card number, CVV, or banking credentials at any point.

Data Sharing

We do not sell your personal data. Information is shared only with the specific tour operator or activity partner needed to fulfil your booking, and with Razorpay to process payment.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us using the details on our Contact page.

Contact

Questions about this policy can be sent via our Contact page.

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